Privacy and Policy

Effective Date: 23 May 2025

Thank you for choosing Rentlyst (F.Z.C.). We are committed to protecting your privacy and ensuring transparency in how we handle your personal information. This Privacy Policy outlines our practices regarding the collection, use, and safeguarding of your data when you interact with our website or use our services.

1. Information We Collect

1.1 Personal Information
We may collect personal information you voluntarily provide to us, including but not limited to:

• Full name
• Email address
• Phone number
• Property address (if provided)
• Banking or payment details (for processing payouts)
• Other information you submit via contact forms or during onboarding

1.2 Non-Personal Information
We also collect non-personal data such as:

• IP address
• Browser type and version
• Device information
• Pages visited and session duration
• Information gathered through cookies or tracking technologies

This data helps us understand website traffic, user behaviour, and service improvement needs.

2. How We Use Your Information

2.1 Personal Information
Your personal data may be used to:

• Respond to inquiries and provide customer support
• Facilitate the onboarding and management of your property
• Process payouts and maintain transaction records
• Send you service updates, newsletters, or promotional materials (only with your consent)
• Comply with applicable legal and regulatory requirements

2.2 Non-Personal Information
This data is used for:

• Website analytics and traffic monitoring
• Improving site functionality and user experience
• Diagnosing and resolving technical issues

3. Data Security

We implement appropriate technical and organisational measures to protect your information from unauthorised access, loss, misuse, or alteration. These include encryption, access controls, and secure data storage. However, no method of transmission or storage over the internet is entirely secure.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may disclose your data only in the following circumstances:

• To service providers and contractors acting on our behalf (e.g., cleaners, maintenance personnel), strictly for service delivery purposes
• To comply with legal or regulatory obligations
• To enforce our legal rights or protect the rights, property, or safety of Rentlyst, our users, or others
• With your explicit consent

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and collect analytical data. You can manage your cookie preferences via your browser settings. Disabling cookies may affect the functionality of certain features on our site.

6. Third-Party Links

Our website may include links to third-party sites (such as Airbnb or Booking.com). We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing them with any personal data.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect data from children. If we learn that we have unintentionally collected personal information from a child under 13, we will delete it promptly.

8. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy from time to time to reflect changes in law, technology, or our operations. Any updates will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Email: rentlyst.service@gmail.com